Built for Front Desk

Less phone time. Faster check-ins. Digital intake that happens before patients arrive, not when they're standing at your desk.

When patients arrive without completing paperwork, everything backs up.

We Understand Your Challenges

The front desk is the first impression of your practice—but you're often dealing with clunky scheduling, manual data entry, and phones that never stop ringing.

The Problem

Average 12+ minutes per patient for manual registration and phone-based scheduling

The Result

60% reduction in check-in time with digital pre-visit intake

Who This Is For

Front Desk Staff, Patient Coordinators, Schedulers, Office Managers

Key Features

Digital Intake, Visual Scheduling, Auto-Reminders, Patient Messaging, Quick Check-In

Want to see how Careexpand can help your practice?

Careexpand puts automation to work for you

Digital intake before arrival, smart scheduling that shows you everything at a glance, and automated reminders that reduce no-shows and phone calls.

Digital Pre-Visit Intake

Patients complete registration, demographics, insurance information, and health history before they arrive. When they walk in, they're ready to be seen—not filling out clipboards.

Text/email delivery: ntake forms sent automatically when appointments are booked.
Mobile-friendly: Patients complete forms on their phones, anytime.
Smart reminders: Automated follow-ups for patients who haven't completed intake.
Verification status: See at a glance which patients are ready and which still need to complete forms.

One-Click Scheduling

Book, edit, and cancel appointments without navigating through endless screens. Visual scheduling shows provider availability, appointment types, and patient status—all in one view.

Visual calendar: See the full day across all providers at once.
Smart availability: System shows open slots based on appointment type and provider preferences.
Quick booking: Search patients and book in seconds, not minutes.
Easy rescheduling: Drag and drop to move appointments between slots.

Visual Scheduling

See your day at a glance. Color-coded status indicators show you which patients have arrived, who's waiting, and what's coming next—without clicking into each appointment.

Status indicators: Arrived, roomed, with provider, checkout—all visible on the calendar.
Intake status: See which patients have completed forms before you room them.
Quick rooming: One-click to move patients through their visit flow.
Easy rescheduling: Drag and drop to move appointments between slots.

Automated Appointment Reminders

Stop making reminder calls. Automated text and email reminders go out before appointments, with confirmation requests that update your schedule automatically.

Multi-channel delivery: Text, email, or both—based on patient preference.
Confirmation tracking: See who's confirmed and who hasn't responded.
No-show reduction: Timely reminders keep your schedule full.
Waitlist management: Automatically offer open slots to waitlisted patients.

Streamlined Check-In

When intake is done in advance, check-in becomes a breeze. Quick verification of arrival, collect copays, and get patients roomed faster.

Arrival tracking: Mark patients arrived with one click.
Payment collection: Integrated copay and balance collection at check-in.
ID/insurance scanning: Quick capture of cards for verification.
Queue visibility: Clinical staff sees who's checked in and ready to room.

Ready to Leave On Time?

See how Careexpand helps providers finish documentation before leaving the office.